It might surprise you to learn that kratom has its roots in Southeast Asia. Today, it’s prevalent across the world.
There are many different kratom strains available to buyers, especially online.
However, not everyone understands how to choose from these different kratom options. We’ve put together a brief guide on buying kratom online to help ensure that you get started on the right track.
Let’s take a closer look.
1. Past Reviews
This is one of the most important attributes to keep an eye out for.
If past customers don’t have anything good to say about the provider, it’s best to look elsewhere. Otherwise, there’s a good chance that you will have a negative experience. Instead, look for a brand that has overwhelmingly positive feedback.
Consider what previous customers have said about shipping times, product quality, etc. This will go a long way when it comes to finding the right provider.
2. Lab Testing
You should never buy kratom that hasn’t been tested by a third-party lab. This establishes an objective and unbiased analysis of the product.
More specifically, it ensures that the products are safe. Unfortunately, there are shady vendors out there that don’t organize lab testing for their products. If they attempt to deflect questions about lab testing, this is a red flag you can’t ignore.
3. Online Activity
Reputable brands should always be active online. They should frequently post on social media and interact with their customers.
It’s also not uncommon for reliable brands to hold contests, giveaways, etc. The more you research, the more likely you will find a company like this. So, don’t rush before you make your decision.
It could greatly impact the experience you have.
4. Proper Certification
The brand you work with should be certified by the American Kratom Association (AKA).
Put simply, they will lack credibility if they do not have this certification. Similar to lab testing, you should avoid brands without an AKA certification. Otherwise, you could encounter complications in the future.
For example, an uncertified vendor may be more likely to have poor customer service. They might also offer products that are of a much lower quality compared to their competitors.
5. Communicative Vendors
Communication is essential when it comes to finding the right business. After all, the last thing you want is to be left in the dark after you place an order. You should have no trouble getting in touch with them.
A customer service representative should get back to you within a short period of time after you ask a question or voice a concern. They should provide comprehensive shipping information after you order a product so that you have insight into its location and progress. This is a standard in the industry, so brands that don’t follow suit aren’t putting our customers first.
6. Quality Ingredients
Low-quality ingredients make for a low-quality product. Your prospective vendor should be proud of the ingredients they use.
This means that they should make this information easily accessible on their website. They should also be willing to answer any questions you have about this topic. When a vendor knows they have low-quality products, they attempt to obscure the ingredients the products contain.
They might also deflect inquiries about the ingredients.
It’s no secret that packaging is a great opportunity to help a brand stand out from its competitors. It can be tempting to purchase kratom from a brand that has creative or aesthetic packaging. However, the packaging should also properly safeguard the products from becoming damaged during shipment.
Low-quality packaging also diminishes the shelf-life and effectiveness of the product. This is another attribute that reputable vendors are proud to advertise. You shouldn’t have trouble finding information on what type of packaging they use and the benefits it provides.
8. Customer Service
In the event that an issue arises, you shouldn’t have trouble resolving it by contacting the vendor.
For instance, you may have never received your shipment, or the package may have arrived damaged. The customer service representative you work with should go out of their way to resolve your situation as soon as possible.
In a situation like the one above, they might provide a full refund or offer to replace your shipment free of charge at the fastest shipping speed. Their course of action will vary from case to case, but the outcome should always be in your favor.
If they make you feel like you’re doing something wrong by reaching out to correct the problem, this is a sign that you should find another vendor immediately. Otherwise, you will only waste time and money.
9. Proper Sourcing
Finally, the vendor you choose should properly source their products. To clarify, you should avoid companies that exploit laborers and other countries.
At first, it might seem difficult to determine this information. With a bit of research, you can often uncover any past controversies the vendor was involved in.
You can also find information about their product sourcing and then determine if it’s ethical. Be sure to keep this in mind when moving forward.
Buying Kratom Online Is Simple
Although buying kratom online might seem like a complicated process at first, it’s much more straightforward than most people think. Consider the above information when making your decision so you can find the product that’s best for your needs.
Feel free to get in touch with us at EZ Kratom today. Our team of professionals can help you get started on the right path.